Return/Exchange Policy

At Zambrana Studio we strive to ensure your complete satisfaction with every online purchase.

If for any reason you're not delighted with your purchase, you're welcome to return the item(s) provided they meet the following criteria:

• Returns must be initiated within 14 days from the delivery date.
• Items being returned must be unused and in their original condition

The refund of your purchase will be transferred through these two options:

1. On the same credit card with which you placed the order.
2. By bank transfer

Important: We do not offer free returns . Return costs must be covered by the customer.

If by any chance you receive a damaged product, please contact us at info.zambrana@gmail.com or by our live chat and we will handle an exchange or return covering the costs involved.